Shipping policy

NOCTHER Shipping Policy

At NOCTHER, we aim to deliver every order with care, transparency, and reliability. As a respoonsible brand, our products are dropshipped directly from our trusted manufacturing and fulfillment partners to ensure quality and efficiency.

Processing Time

   ▪️We offer free shipping across Europe.

   ▪️Processing Time:  2–5 business days

   ▪️Delivery Time:  5–10 business days depending on destination

Customs & Duties:
    Orders shipped outside the EU may be subject to import VAT and customs fees.                These charges are the responsibility of the customer.

   These timeframes are estimates and may vary due to customs clearance, carrier                delays, or unforeseen circumstances beyond our control.

Shipping Charges (for rest of world)

Shipping costs are calculated at checkout based on:

  • Your delivery location

  • Order weight

  • Selected shipping method

Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order is shipped, a tracking number will be provided via email.
Tracking updates may take 24–72 hours to reflect in the carrier’s system.

If you experience issues with tracking, please contact us for assistance.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations. These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Incorrect Address or Failed Delivery

Please ensure that all shipping details are accurate at checkout.
NOCTHER is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

If a package is returned due to a failed delivery, reshipping costs may apply.

Delays & Exceptions

While we work closely with our fulfillment partners to ensure timely delivery, occasional delays may occur due to:

  • Customs processing

  • Weather conditions

  • Carrier disruptions

We appreciate your patience and will always assist in resolving shipping-related concerns.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:
[support@nocther.store]